Tech Setup Tips


On your computer

  • Use the Google Chrome browser exclusively for Therapista gmail and Alayacare. Then use a different browser (Firefox, Safari, etc) for everything else, especially other gmail accounts.

    WHY: This will free you from having to constantly log in and out of different Google accounts (this is a huge time-saver and also eliminates confusion as to which account is which). Also Chrome is the browser Alayacare recommends for use with their site.

On your phone

  • Use the built-in email app for your non-Therapista email, and use the Google Gmail app exclusively for Therapista mail. Just search for "gmail" on your phone's app store.

    WHY: This way you don’t have to constantly switch between accounts within one email app. The gmail app works very well with Therapista mail since they are both provided by Google.

  • After completing the point above, be sure to put the gmail app icon on the front page of your phone's desktop, and enable notifications so you know when you've got a new email.

WHY: This will make it easy to see when you've got a new Therapista email in real time. 

Passwords

  • All passwords must be set to at least 8 characters and must contain an uppercase letter, lowercase letter, number, and a symbol. To change it, you do this:

  1. Open the mobile app

  2. Log in

  3. Tap the menu icon in the top left corner

  4. Tap "Settings"

  5. Tap "Change Password"