Therapista gmail and encryption
We have a special HIPAA-compliant version of Gmail for Business, with email encryption functionality.
To log into your Therapista gmail, go to gmail.com and log in with your “@therapista.net” email address as the user ID.
To encrypt a message, just type “ENCRYPT” into the subject line of any email that contains PHI (Protected Health Information), when sending from your Therapista gmail account. Emails sent between “@therapista.net” addresses don’t need to be encrypted.
The experience of the recipient depends on their tech setup.
Avoid confusion between Therapista email and other accounts
On your computer:
Since Google Chrome is the recommended browser to use with Alayacare, you might consider using Chrome for your Therapista email too. Then use a different browser for personal.
This would help avoid confusion between your Therapista Google/gmail account and your personal Google/gmail account, if you have one.
To avoid confusion between your Therapista email and your other email, you might consider using a separate email app for Therapista. We recommend Google Gmail. It’s available for Android and iPhone.
No PHI in the subject line
No PHI should ever be contained in the subject of an email. If the encryption function detects that an email subject might contain PHI, it will send you an error message and you will need to remove the PHI from the subject before you can resend it.